RETURN POLICY
Please allow 7-10 days to process and ship orders.
RETURN & EXCHANGE POLICY
Unfortunately, Faux Suga does not offer refunds at this time. Email customer support to discuss exchanges. Please strongly consider this policy before placing your order.
SHIPPING POLICY
​We ship from the United States. Please allow 7-10 days to process and ship orders. This excludes weekends holidays and major sales. All Pre-Orders will definitely give you an estimated ship date.
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Overnight shipping is available for an additional shipping charge of $40. USPS new shipping policy is guaranteed two day. We will not be responsible for lost or stolen items and packages that don’t arrive on time after you receive your tracking number .
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There may be delays during busy shipping holiday seasons. Express shipping is available
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If you have questions about lost or stolen items, please contact your local post office. ​
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Once the package leaves our company and a tracking number is provided,
we are not responsible if the package gets misplaced or lost.
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If a packaged is lost, please contact USPS with your tracking number at www.usps.com
or by calling: 1-800-275-8777.